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Ph: (229)249-0940 • Fax: (229)249-9840 • Toll Free: (877)949-0940

FAQs

  • How do I view my Explanation of Benefits (EOBs) online?

    The EOBs can be viewed after logging into your personal account under “Claims History” by clicking the claim number associated with the service.

  • How do I check the status of a claim?
  • Why can't I see my dependent child or spouse's claim when I log in?
  • What is the Affordable Care Act?
  • Does everyone have to buy health insurance? What happens if they don't?
  • What preventitive services are covered?
  • What is the Health Insurance Marketplace?
  • Where can I get more information about Health Care Reform?
  • What is Open Enrollment?
  • When is Open Enrollment?
  • What if I am not able to meet with the Benefit Counselor at my location?
  • Can I enroll in the health and dental plans during Open Enrollment?
  • Can my Spouse still be covered in the Health Plan?
  • Can my children remain covered under The Langdale Company health plan?
  • Can I enroll in the vision plan during Open Enrollment?
  • I am already enrolled in the Flexible Spending benefit; do I have to enroll again?
  • I do not want to make any changes in my benefits; do I have to meet with a Benefit Counselor
Access Your Member Portal

Log in to the Member Portal to access:

Please Note: Flexible Spending Accounts and Vision Insurance are not administered by TLC.

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